I am a mere 46 days away from graduation. When I am not
scrambling to complete my work and school assignments, I am on the hunt for a
job. Many of these positions require Social Media experience, which comes as no
surprise. I have been surprised by the number of applications looking for
individuals to create social media plans for their business.
I am well aware of social media, between personal
experience, school and work requirements, I know how to handle myself on a
variety of platforms. However, I have never made a true social media plan. Here
is some information I found on socialmediatoday and thought would be helpful to
others.
1.
Paint the big picture of the opportunities Social
Media can provide
Suggestions include beginning your plan with startling statistics/quotes
about social media and how many people are moving away from traditional media
and towards social media.
2.
Define Social Media
Social media has so many meanings to people based on
their knowledge and experience. Provide a specific yet all encompassing definition
will provide a level platform to begin expressing ideas too. I really like the
definition provided by socialmediatoday:
“Social media is user-generated content on the internet.
It’s created with free or inexpensive technology, is easy to update, and can
reach a niche audience or millions. It can be mere words in a blog, but
also user-generated videos, photos, and audio. It can be interactive with
unfiltered comments from visitors. And as user-generated content, it does
away with controls associated with traditional media – and most of all, it
removes the need for big media.”
3.
List tangible business goals
Upper management may not initially see the benefits of
social media. This is the part of the plan where you should high light HOW
social media will improve business. This can include building awareness,
strengthen relationships, improve customer service, generate sales, etc.
4.
Plan a timeline of steps
This is your chance to plan the objectives. Have
measureable/attainable goals set and when they will be accomplished by. This
shows management you are working and not playing, while also giving you a
timeline to accomplish things by.
5.
Set realistic Expectations
Make sure your management realizes that social media not guaranteed
to do anything. Explain how it takes time to get a loyal following, some
platforms may not pan out, etc.
6.
Ask for resources
Asking for training, help, a budget to get help make the
best effort, etc. Unlimited access to the web via smart phone and laptop (if
you don’t already have those)
7.
Decide who will be in charge of Social Media
Doing it internally, hiring a consultant group, etc. Lay
out what you think the best options would be.
8.
End with an urgent call to action
End you plan with a call to action that shows the need to
join social media.
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